Free Shipping & Return

Together with our logistic partners, we have devised the most appropriate shipping options for you. Whether you choose our in stock items or customized items, be assured to get your order the fastest and safest way, wherever you are in the world*

For our main markets listed below, we are delighted to offer you free shipping.

In stock On order (Custom products)
Austria, Belgium, Bulgaria, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Greece 2-3 working days delivery 10-12 working days delivery
United States 3-4 working days delivery 10-12 working days delivery
Canada 4-5 working days delivery 10 working days delivery
Australia, Hong Kong, Japan, China, Singapore 5-7 working days delivery 12-15 working days delivery
India 7-9 working days delivery 15-20 working days delivery
INTERNATIONAL PRIORITY DELIVERY (as from 19 euros) + Customs taxes and charges as per country.
Rest of the world 4-5 working days delivery 12-15 working days delivery

* Unfortunately, we do not ship in the following countries: Non-metropolitan France, Canary Islands, Russia and Belarus.

Delivery Notice

  • 1. If you're not available to accept the delivery, the courier will leave a delivery attempt notice. You can contact them directly to arrange a new delivery.
  • 2. The customized orders are delivered by FedEx. FedEx does not deliver in PO boxes nor does it deliver in letter boxes. But it is possible to have your product delivered at your work place.
  • 3. During the annual closure of our workshops for the festive season, our delivery timescales may be extended. The updated delivery timeframes are still visible when an order is being placed.

Corporate Orders

  • For orders of 50 pieces or more, there is an additional shipping cost of 7% of the total order value. This charge is due to the increased costs associated with shipping large quantities of products.
  • The corporate orders with logos are shipped between 1 and 4 weeks depending on the quantity and the time it takes for Lucrin to receive the logo. Please contact us for more info.